Call Center Leads

BirdDog Media is the owner of the US-based Windy City Call Center. Windy City Call Center can provide a premier level of quality leads for our clients in just about any business vertical. We specialize in the higher education industry and are always eager to help marketers in all walks of business increase sales through our team of dedicated call center reps, quality assurance professionals and managers.

Higher Education Leads

We service higher learning institutions through our experienced education consulting team. This team calls on people who requested information online regarding continuing their education. We work to help these people find the college degree program that is right for them.

How does the program work?

Prospective students request information on furthering their education. Our education consultants will call to confirm contact information and help them find the program and degree they are interested in earning.

If a school is a match to their interests it will be presented as an option to the prospective student. If the prospective student would like more information, our customer service representative will ask them additional questions and complete the lead form for them online.

The person’s information is then sent to the school’s admissions team and that school will follow up with more information.

How are we different from other education call centers?

First, we serve more as a customer service center than your typical education call center. We want everyone we talk with to have a great experience and understand the available options for continuing their education.

Second, because we only call on people who have opted-in with our website partners, our school partners can be sure that the lead is not shared with other call centers. Our unique high quality sources of data translate directly into strong converting leads for our schools.

Consumer Leads

No matter what business you may be in we can provide call verified leads for your call center to follow up on just like the education side of our business.

We will work with you to develop a customized lead generation program starting with the sources of data, qualifying the leads in our center and working with you to optimize the program to meet your goals.

How does the program work?

We collaborate with you to identify prospects and build a media plan to determine the right people to call.

Our representatives will call to confirm interest as well as contact information and ask qualifying questions unique to your business to make sure every lead is valid and ready to speak with a member of your team.

If the person is a right match for your business, we can warm transfer or send the lead to you in real time or through a variety of different transfer methods.

Please contact us if you would like to explore ideas on how to work together with our call center.